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visual artist
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Free Shipping to all countries

Terms and Conditions

Please read this agreement carefully as it governs your use of my website  www.rachaelthomas.ie

By continuing to use my site, you are agreeing to the terms set out below and are confirming that you are above the Irish legal age to purchase which is 18 years of age.

This site is owned and operated by visual artist Rachael Thomas
1 Campbell's Park, Ardee County Louth, Ireland
Email info@rachaelthomas.ie
Telephone +353 87 9113492 

Reserved Use of Rights of Content

All material including any intellectual property displayed on my site, belongs to me, Rachael Thomas. You are not permitted to redistribute any of the content or supply it to third parties.

You may not without prior written permission from me, Rachael Thomas, copy, store, modify or reproduce any of the content. 

Purchase

The prices of items displayed for purchase on my site are exclusive of VAT and Customs Duty.

By purchasing items, you are authorising me, Rachael Thomas to deduct the amount by the  payment method provided. I will confirm acceptance of your order by email, stating that the goods ordered have been dispatched. This confirmation will be sent to the email address you provide on your order details. If I am unable to fulfil part or all of your order, I will contact you and arrange to refund that amount back to you.

Shipping Costs

I offer free shipping to Ireland, UK and Europe with tracking of items which is available for most of Europe with exemptions. Shipping costs outside of Europe is €29

Shipping of Large Paintings

I offer free delivery on my large oil and acrylic paintings in Ireland. Shipping costs of large works outside of Ireland, please enquire info@rachaelthomas.ie

Delivery Time

  • Ireland 1 – 3 Business days
  • UK 5 – 7 Business days 
  • Europe 7 – 10 Business days
  • Rest of World 2 – 3 weeks

* Due to Covid restrictions, delivery of items may take longer than usual *

Cancellation Period

You can cancel your order up to the point of despatch at no charge.
Simple contact me via email  info@rachaelthomas.ie or call me on +353 87 9113492

Returns & Refunds

If you are not entirely satisfied with an item you can return it to me within 14 days from the date of receiving the item. To be eligible for a full refund, your item must be received in the same perfect resellable condition.

To return your item, please send me an email request to info@rachaelthomas.ie

Costs of Return Shipping

To return your item, you will be responsible for paying for your own shipping costs as I do not offer a free returns service.

When returning an item please ensure you get proof of purchase and insurance or trackable shipping. 

Refunds will be made within 14 days on receipt of the returned item by the same payment method which you originally used for the transaction.

In the unfortunate event of your item arriving damaged or broken during transit. Please inform me by email info@rachaelthomas.ie and return the damaged item to me and I will make a full refund, including shipping costs incured by you within 14 days of receipt of the returned damaged item.

Sale Items

Unfortunately I do not offer refunds on sale items.

Discount Codes

Discount codes are applicable for full price original art only.

Exchanges

I do not offer exchanges on my original artwork.

Original Artwork Image colour

I have made every effort to ensure the colour of the photographed images shown on my website are as close a match as possible to the original artwork for sale in my shop. Due to the difference in monitor settings and screen resolutions, photographs may not completely represent exact colours of original artwork.

Care Guide of Artwork

I care about your satisfaction as the owner of a piece of my art and I have put together a simple care guide here.

Modifications to Website Content

I, Rachael Thomas reserve the right at all times to make changes to the Content, including these Terms and Conditions. Prices and products are subject to change without notification.

You will be subject to the policies and Terms of Service in place at the time of your visit to my site.

Data Protection and Cookie Policy

I am committed to protecting the personal data of anyone who uses my website.

The information that you provide about yourself to me, Rachael Thomas, will only be used by me, in accordance with my Data Protection Policy and Cookie Policy as set out here.

Shipping cost

Free Shipping to all countries. Large oil/acrylic paintings,  will only be available for purchase and for free shipping in Ireland.
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If you would like to receive occasional news of what I'm up to in my studio, new artwork, events and discount codes, please sign up for my newsletter.

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